IDENTIFIED CLIENT

Already client of one of our partners?

If you already are a client of a financial institution which is also a LuxTrust registration authority, you no longer need to be identified at a physical desk. In fact, this financial institution had already identified you according to the rules in force for the financial sector in Luxembourg. So, what is left to do for you is to send your order form and the required documents by post to your financial institution. It will then use the data already in its possession to confirm your identity.

NON-IDENTIFIED CLIENT

Get identified by one of our partners

This is the standard case when it is mandatory for the client to personally visit one of the LuxTrust's registration authorities desk in order to be identified face-to-face. The applicant must present an identity document (identity card or passport). The applicant is also required to submit a duly completed, signed and dated order form when he arrives at the registration desk, as well as the papers indicated on the last page of the order form for the product of his choice.

LuxTrust's available check-in desks

Here is the list of LuxTrust registration authorities which are authorized to identify you in person (in case you are not their client). If you are already client of any of the banks below,  you can simply send them your request to become equipped with a LuxTrust product.

Banque BCP

Agence de Luxembourg Gare
30, Avenue de la Gare
L-1610 Luxembourg
Phone number: 26 19 90 1
Fax: 40 21 50
E-mail: agence-luxembourg@banquebcp.lu
Opening hours: Tuesday-Friday: 8:45 – 11:45 and 13:30 – 17:30
Saturday: 8:45 – 11:45 and 13:30 – 17:00

Agence de Beggen
19, rue de Beggen
L-1221 Luxembourg
Phone number: 27 04 58 1
Fax: 27 04 58 30
E-mail: agence-beggen@banquebcp.lu
Opening hours: Tuesday-Friday: 8:45 – 11:45 and 13:30 – 17:30
Saturday: 8:45 – 11:45 and 13:30 – 17:00

Agence de Differdange
53, rue JF Kennedy
L-4599 DIFFERDANGE
Phone number: 58 26 98 1
Fax: 58 26 98 30
E-mail: agence-differdange@banquebcp.lu
Opening hours: Tuesday-Friday: 8:45 – 11:45 and 13:30 – 17:30
Saturday: 8:45 – 11:45 and 13:30 – 17:00

Agence d’Esch-Sur-Alzette
74-76, Blvd JF Kennedy
L-4170 ESCH-SUR-ALZETTE
Phone number: 54 13 17 1
Fax: 54 13 17 30
E-mail: agence-esch@banquebcp.lu
Opening hours: Tuesday-Friday: 8:45 – 11:45 and 13:30 – 17:30
Saturday: 8:45 – 11:45 and 13:30 – 17:00

Agence d’Ettelbruck
30, rue de Bastogne
L-9010 ETTELBRUCK
Phone number: 81 09 53 1
Fax: 81 09 53 30
E-mail: agence-ettelbruck@banquebcp.lu
Opening hours: Tuesday-Friday: 8:45 – 11:45 and 13:30 – 17:30
Saturday: 8:45 – 11:45 and 13:30 – 17:00

BCEE - Banque et Caisse de l'Epargne de l'Etat Luxembourg

SPUERKEESS
PAI-Support-Papier
L-2954 Luxembourg
Numéro de téléphone : 4015 3676
Adresse e-mail : psp.pai@spuerkeess.lu
Opening hours: Monday-Friday: 8:15 – 16:30 

Centre Financier GASPERICH
259, route d’Esch
L-1471 Luxembourg
Phone number: 49 53 14
E-mail: age.gas@bcee.lu
Opening hours: Monday-Friday: 8:15 – 16:30 

Centre Financier ESCH/ALZETTE
3, Place de l’Hôtel de Ville
L-4138 ESCH-SUR-ALZETTE
Phone number: 54 37 61 1
E-mail: age.esc@bcee.lu
Opening hours: Monday-Friday: 8:15 – 16:30 

Centre Financier ETTELBRUCK
13, rue Abbé Müller
L-9065 ETTELBRUCK
Phone number: 81 22 35 1
E-mail: age.ett@bcee.lu
Opening hours: Monday-Friday: 8:15 – 16:30 

Centre Financier NIEDERWILTZ
23-25, avenue de la Gare
L-9540 WILTZ
Phone number: 95 06 67 1
Fax : 95 77 57
E-mail: age.niw@bcee.lu
Opening hours: Monday-Friday: 8:15 – 16:30 

Centre Financier WEMPERHARDT
1-3, rue de Stavelot
L-9999 WEMPERHARDT
Phone number: 99 83 15 1
E-mail: age.wem@bcee.lu
Opening hours: Monday-Friday: 8:15 – 16:30 

Agence AUCHAN
2, rue A. Weicker
L-2721 LUXEMBOURG
Phone number: 43 84 26
E-mail: age.auc@bcee.lu
Opening hours: Monday-Friday: 8:15 – 16:30 

Agence BASCHARAGE
135, avenue de Luxembourg
L-4940 BASCHARAGE
Phone number: 50 72 20 1
E-mail: age.bas@bcee.lu
Opening hours: Monday-Friday: 8:15 – 16:30 

Agence DUDELANGE
49-51, place de l’Hôtel de Ville
L-3590 DUDELANGE
Phone number: 51 16 13
E-mail: age.dud@bcee.lu
Opening hours: Monday-Friday: 8:15 – 16:30 

Agence ECHTERNACH
20, place du Marché
L-6460 ECHTERNACH
Phone number: 72 00 35 1
E-mail: age.ech@bcee.lu
Opening hours: Monday-Friday: 8:15 – 16:30 

Agence GREVENMACHER
1, rue Mathias Schou
L-6762 GREVENMACHER
Phone number: 75 06 55 1
E-mail: age.grv@bcee.lu
Opening hours: Monday-Friday: 8:15 – 16:30 

Agence DIEKIRCH
4, rue de Stavelot
L-9280 DIEKIRCH
Phone number: 80 42 80 200
E-mail: age.dik@bcee.lu
Opening hours: Monday-Friday: 8:15 – 16:30 

Agence STEINFORT
2, route de Luxembourg
L-8440 STEINFORT
Phone number: 39 00 38
E-mail: age.stf@bcee.lu
Opening hours: Monday-Friday: 8:15 – 11.45 and 13:30 –17:00

Service PRIVATE BANKING
16, rue Zithe
L-2954 LUXEMBOURG
Phone number: 4015 5060
E-mail: gestion.prb@bcee.lu
Opening hours: Monday-Friday: 9:00 – 17:00

Do you need more information?
Contact Spuerkeess
Check Spuerkeess's branch network

Banque de Luxembourg

Agence Royal, Luxembourg 14a, Boulevard Royal
L-2449 Luxembourg
Phone number: (+352) 49 924 3100
Fax: (+352) 49 924 3131
E-mail: stefan.alexis@bdl.lu
Opening hours: Monday-Friday: 8:30 – 17:00 

Banque Raiffeisen

Agence Esch-sur-Alzette
46, rue de l'Alzette
L-4010 ESCH-SUR-ALZETTE
Phone number: (+352) 53 01 26
Adresse e-mail : esch@raiffeisen.lu
Opening hours: Monday-Friday: 8:30 – 12:00 and 13:00 – 16:30 

Agence Ettelbruck
71, Grand-Rue
L-9015 ETTELBRUCK
Phone number: (+352) 81 25 52 / (+352) 81 68 22
E-mail: ettelbrueck@raiffeisen.lu
Opening hours: Monday-Friday: 8:15 – 11:45 and 13:30 – 17:00 

Agence Luxembourg-Centre
28, Boulevard Royal
L-2449 LUXEMBOURG
Phone number: (+352) 24 50 22 08
E-mail: luxembourg@raiffeisen.lu
Opening hours: Monday-Friday: 8:30 – 16:30 

Agence Grevenmacher
7, rue des Bateliers
L-6713 GREVENMACHER
Phone number: (+352) 75 02 41
E-mail: grevenmacher@raiffeisen.lu
Opening hours: Monday-Friday: 8:30 – 11:45 and 13:30 – 16:45 

Agence Noerdange
3, Dikrecherstrooss
L-8550 NOERDANGE
Phone number: (+352) 23 62 27 1
E-mail: noerdange@raiffeisen.lu
Opening hours: Monday-Friday: 8:30 – 11:45 and 13:30 – 16:45 

BGL BNP Paribas

Bascharage Kordall
Monday-Friday: 9:00 – 12:00 and 13:00 – 16:00
Appointments only: Monday-Friday: 9:00 – 18:30 and Saturday: 9:00 – 12:00
6 avenue de Luxembourg
4950 Bascharage
Phone number: 26 50 72 1
E-mail: bp.kordall-ag@bgl.lu

Bereldange
Monday-Friday: 9:00 – 12:00 and Satruday: 9:00 – 12:00
Appointments only: Monday-Friday: 9:00 – 12:00 and Satruday: 9:00 – 12:00
70 route de Luxembourg
7240 Bereldange
Phone number: 33 14 77 1
E-mail: bp.bereldange-ag@bgl.lu

Bonnevoie
Monday-Friday: 9:00 – 12:00
Appointments only: Monday-Friday: 9:00 – 17:00
101-103 rue de Bonnevoie
1261 Luxembourg
Phone number: 26 29 96 1
E-mail: bp.bonnevoie-ag@bgl.lu

Cloche d'Or
Monday-Friday: 9:00 – 12:00 and 13:00 – 16:00
Appointments only: Monday-Friday: 8:00 – 18:30 and Saturday: 9:00 – 12:00
2 rue Henri Schnadt
2530 Luxembourg
Phone number: 29 08 90 1
E-mail: bp.cloche-dor-ag@bgl.lu

Diekirch
Monday-Friday: 9:00 – 12:00 and 13:00 – 16:00
Appointments only: Monday-Friday: 8:00 – 17:00
5 rue Stavelot
9280 Diekirch
Phone number: 80 92 02 1
E-mail: bp.diekirch-ag@bgl.lu

Differdange
Monday-Friday: 9:00 – 12:00
Appointments only: Monday-Friday: 9:00 – 17:00
26 avenue de la Liberté
4601 Differdange
Phone number: 58 81 04 1
E-mail: bp.differdange-ag@bgl.lu

Dudelange
Monday-Friday: 9:00 – 12:00 and 13:00 – 16:00
Appointments only: Monday-Friday: 8:00 – 18:30 and Saturday: 9:00 – 12:00
59 avenue Gr.-D. Charlotte
3441 Dudelange
Phone number: 51 10 15 1
E-mail: bp.dudelange-ag@bgl.lu

Echternach
Monday-Friday: 9:00 – 12:00 and 13:00 – 16:00
Appointments only: Monday-Friday: 9:00 – 17:00
25 place du Marché
6460 Echternach
Phone number: 72 01 25 1
E-mail: bp.echternach-ag@bgl.lu

Esch Belval
Monday-Friday: 13:00 – 16:00
Appointments only: Monday-Friday: 13:00 – 18:30
12 ave du Rock'n Roll
4361 Esch/Alzette
Phone number: 42 42 36 66
E-mail: bpi.esch-belval-ag@bgl.lu

Esch Centre
Monday-Friday: 9:00 – 12:00 and 13:00 – 16:00
Appointments only: Monday-Friday: 9:00 – 17:00 and Saturday: 9:00 – 12:00
30 rue de l'Alzette
4010 Esch/Alzette
Phone number: 54 27 42 1
E-mail: bpi.esch-centre-ag@bgl.lu

Ettelbruck
Monday-Friday: 9:00 – 16:00
Appointments only: Monday-Friday: 8:00 – 18:30 and Saturday: 9:00 – 12:00
77/79 Grand'Rue
9051 Ettelbruck
Phone number: 81 22 81 1
E-mail: bpi.ettelbruck-ag@bgl.lu

Gare
Monday-Friday: 9:00 – 16:00
Appointments only: Monday-Friday: 8:00 – 17:00
76 avenue de la Liberté
1930 Luxembourg
Phone number: 40 11 0 1
E-mail: bp.gare-ag@bgl.lu

Grand-Rue
Tuesday-Friday: 13:00 – 16:00
Appointments only: Tuesday-Friday: 9:00 – 17:00
1-3 rue du Marché aux Herbes
1728 Luxembourg
Phone number: 46 56 61 1
E-mail: bp.grand-rue-ag@bgl.lu

Grevenmacher
Monday-Friday: 9:00 – 12:00 and 13:00 – 16:00
Appointments only: Monday-Friday: 8:00 – 18:30 and Saturday: 9:00 – 12:00
2 route de Trèves
6793 Grevenmacher
Phone number: 75 00 75 1
E-mail: bp.grevenmacher-ag@bgl.lu

Howald
Appointments only: Tuesday-Friday: 9:00 – 18:00
Route de Thionville
5885 Howald
Phone number: 49 54 11 1
E-mail: bp.howald-ag@bgl.lu

Junglinster
Monday-Friday: 9:00 – 12:00
Appointments only: Monday-Friday: 8:00 – 17:00
2 route de Luxembourg
6130 Junglinster
Phone number: 78 00 92 1
E-mail: bp.junglinster-ag@bgl.lu

Kirchberg
Monday-Friday: 9:00 – 16:00
Appointments only: Monday-Friday: 8:00 – 18:30
10, rue Edward Steichen
2540 Luxembourg
Phone number: 42 42 50 50
E-mail: bp.kirchberg-ag@bgl.lu

Limpertsberg
Monday-Friday: 9:00 – 12:00
Appointments only: Monday-Friday: 8:00 – 17:00
43-45 Allée Scheffer
2520 Luxembourg
Phone number: 22 89 10 1
E-mail: bp.limpertsberg-ag@bgl.lu

Mamer
Monday-Friday: 9:00 – 12:00
Appointments only: Monday-Friday: 8:00 – 17:00
13 A-B route d'Arlon
8211 Mamer
Phone number: 31 01 76 1
E-mail: bp.mamer-ag@bgl.lu

Merl-Belair
Monday-Friday: 9:00 – 12:00
Appointments only: Monday-Friday: 8:00 – 18:30
123 avenue du X Septembre
2551 Luxembourg
Phone number: 45 60 91 1
E-mail: bpi.merl-ag@bgl.lu

Mersch
Monday-Friday: 9:00 – 12:00 and 13:00 – 16:00
Appointments only: Monday-Friday: 8:00 – 18:30 and Saturday: 9:00 – 12:00
1 route d'Arlon
7513 Mersch
Phone number: 32 02 51 1
E-mail: bp.mersch-ag@bgl.lu

Mondorf-les-Bains
Monday-Friday: 9:00 – 12:00
Appointments only: Monday-Friday: 8:00 – 17:00
58 avenue François Clement
5612 Mondorf
Phone number: 23 66 25 1
E-mail: bpi.mondorf-ag@bgl.lu

Niederanven
Monday-Friday: 9:00 – 12:00
Appointments only: Monday-Friday: 8:00 – 17:00 and Saturday: 9:00 – 12:00
141 route de Trèves
6940 Niederanven
Phone number: 34 85 81 1
E-mail: bp.niederanven-ag@bgl.lu

Pétange
Tuesday-Friday: 9:00 – 12:00
Appointments only: Tuesday-Friday: 9:00 – 18:00
1 rue Robert Schumann
4779 Pétange
Phone number: 42 42 79 60
E-mail: bpi.petange-ag@bgl.lu

Redange-sur-Attert
Monday-Friday: 9:00 – 12:00
Appointments only: Monday-Friday: 8:00 – 17:00
35 Grand'Rue
8510 Redange/Attert
Phone number: 23 62 25 1
E-mail: bp.redange-ag@bgl.lu

Remich
Monday-Friday: 9:00 – 12:00
Appointments only: Monday-Friday: 9:00 – 17:00
24 route de l'Europe
5531 Remich
Phone number:  26 70 97 1
E-mail: bp.remich-ag@bgl.lu

Royal
Appointments only: Monday-Friday: 9:00 – 18:30 and Saturday: 9:00 – 12:00
27 avenue Monterey
2163 Luxembourg
Phone number: 42 42 20 00
E-mail: bp.royal-monterey@bgl.lu

Schifflange
Monday-Friday: 9:00 – 12:00
Appointments only: Monday-Friday: 9:00 – 17:00
36/38 avenue de la Libération
3850 Schifflange
Phone number: 54 43 99 1
E-mail: bp.schifflange-ag@bgl.lu

Steinfort
Monday-Friday: 9:00 – 12:00
Appointments only: Monday-Friday: 9:00 – 17:00
5-7 Square du Général Patton
8443 Steinfort
Phone number: 39 93 28 1
E-mail: bp.steinfort-ag@bgl.lu

Strassen
Monday-Friday: 9:00 – 12:00 and 13:00 – 16:00
Appointments only: Monday-Friday: 8:00 – 18:30
255 route d'Arlon
8011 Strassen
Phone number: 31 04 76 1
E-mail: bpi.strassen-ag@bgl.lu

Tétange Käldall
Lu-Ve 9h00-12h00
Sur RDV : Lu-Ve 9h00-17h00
149 rue Principale
3770 Tétange
Phone number: 56 10 10 1
E-mail: bpi.kaldall-ag@bgl.lu

Weiswampach
Monday-Friday: 9:00 – 12:00 and 13:00 – 16:00
Appointments only: Monday-Friday: 8:00 – 18:30 and Saturday: 9:00 – 12:00
33 Gruuss-Strooss
9991 Weiswampach
Phone number: 99 75 76 1
E-mail: bpi.weiswampach-ag@bgl.lu

Wiltz
Monday-Friday: 9:00 – 12:00 and 13:00 – 16:00
Appointments only: Monday-Friday: 8:00 – 18:30
53/55 Grand'Rue
9530 Wiltz
Phone number: 95 80 32 1
E-mail: bp.wiltz-ag@bgl.lu

BIL - Banque Internationale à Luxembourg

Please refer to www.bil.com for the current list of registration agencies within Banque Internationale à Luxembourg. 

 

 

House of Entrepreneurship

House of Entrepreneurship
14 Rue Erasme
L-1468 Luxembourg
Phone number: (+352) 42 39 39 - 330
E-mail: info@houseofentrepreneurship.lu

 

Fortuna Banque S.C.

FORTUNA Banque S.C.
130-132 Blvd. De la Pétrusse
L-2330 Luxembourg
Phone number: (+352) 48 88 88-1
E-mail: lra@fortuna.lu
Opening hours: Monday-Friday: 8:00 – 11:45 and 13:15 – 16:45

ING Luxembourg

ING Gare
26, Place de la Gare
L-1616 Luxembourg
Phone number: (+352) 4499 3000
E-mail: siege_entreprises@ing.lu
Opening hours: Monday-Friday: 9:00 – 17:00

LuxTrust S.A.

LuxTrust S.A.
IVY Building
13-15 Parc d'activités
L-8308 Capellen
Phone number: (+352) 24 550 550
E-mail: info@luxtrust.lu
Opening hours: Monday-Friday: 9:00 – 18:00

POST

Bureau de Poste Luxembourg-Gare
38, place de la Gare
L-1015 Luxembourg
Phone number: (+352) 4088-7610
E-mail: Postes_Luxembourg-Gare-Guichets@post.lu
Opening hours: Monday-Friday: 6:00 – 19:00 and Saturday: 6:00 – 12:00 

Bureau de Poste Luxembourg-Centre
25, rue Aldringen
L-2019 Luxembourg
Phone number: (+352) 4765-4451 / (+352) 4765-4352
E-mail: Postes_Luxembourg-Centre@post.lu
Opening hours: Monday-Friday: 7:00 – 19:00 and Saturday: 7:00 – 17:00 

Bureau de Poste de Wiltz
7, route de Kautenbach
L-5901 Wiltz
Phone number: (+352) 958226-21
E-mail: Postes_Wiltz@post.lu
Opening hours: Monday-Friday: 8:00 – 12:00 and 13:30 – 17:15

Bureau de Poste Grevenmacher
1, Schiltzenplaatz
L-6701 Grevenmacher
Phone number: (+352) 750206-21
E-mail: Postes_Grevenmacher@post.lu
Opening hours: Monday-Friday: 8:00 – 12:00 and 13:30 – 17:15

Bureau de Poste Esch/Alzette-Centre
Coin rue Zénon Bernard, rue Xavier Brasseur
L-4001 Esch/Alzette
Phone number: (+352) 542411-31 / (+352) 542411-33
E-mail: Postes_Esch-Centre@post.lu
Opening hours: Monday-Friday: 7:00 – 19:00 and Saturday: 7:00 – 12:00 

Bureau de Poste Ettelbrück
2c, avenue Salentiny
L-9001 Ettelbrück
Phone number: (+352) 818888-22
E-mail: Postes_Ettelbruck@post.lu
Opening hours: Monday-Friday: 7:30 – 12:00 and 13:30 – 17:30 

Société Générale Bank & Trust

SGBT - Société Générale Bank & Trust
11, Avenue Emile Reuter
L-2420 LUXEMBOURG
Contact: CHRISTOPHE PINHOUET
DGDE/OPE/PRI/COR/SUP
Phone number: (+352) 47 93 11 83 13
E-mail: christophe-lux.pinhouet@socgen.com
Opening hours: Monday-Friday: 8:30 – 17:00 (by appointment only: 12:00 – 14:00) 

NON-IDENTIFIED CLIENTS THAT CANNOT TRAVEL

Not yet a client of our partners and unable to travel to Luxembourg?

In case you have not yet been identified by a registration authority and you cannot travel to the Grand Duchy of Luxembourg to do so, LuxTrust allows you to get identified remotely through a notary and an apostille, in accordance with international regulations in this area. 

During this identification process, you will be required to provide the following documents:

  • A copy of the identity card or passport of the person concerned, duly authenticated by a notary.
  • This copy must be provided with a certificate (apostille), as defined by the Hague Convention of 5 October 1961 for the legalization of a public document and the certification of the authenticity of the signature of the person who signed document (in this case the notary), the capacity in which the signatory has acted and, where appropriate, the identity of the seal or stamp which it bears. The copy of the identity document and the apostille must be legible according to the standards applicable to Luxembourg (alphabet, language,…).

You will then have to send these documents (that stand for the signed copy of the identity card required by the normal procedure) along with the other documents requested during ordering to:

House of Entrepreneurship - One Stop Shop
Cellule LuxTrust
14, rue Erasme
L-1468 Luxembourg
Postal mail to: B.P. 3056 | L-1030 Luxembourg

Phone number: 42 39 39 – 341
Fax: 43 83 26
E-mail: luxtrust@cc.lu
Opening hours: by appointment only