Software Engineer (m/f)

Roles and Essential Activities:

You have experienced and are talented in at least one of the following fields:

  • Frontend Developer
    • HTML5, CSS3
    • Angular
    • JQuery, JavaScript, TypeScript
    • Bootstrap, Handlebar, Material-UI
    • REST/JSON services consumption
    • Gulp, Nodejs 
  • Java Full-Stack Developer
    • Java SE & EE
    • Spring frameworks
    • Micro services architecture
    • Swagger, OpenAPI
    • HTML5, CSS3, JQuery, Bootstrap, JavaScript, Angular
    • REST, SOAP, JPA, Hibernate, XML, JSON
    • SQL and database modelling

Specific Profile:

  • Bachelor or Master degree in Computer Sciences
  • Accountable
  • Strong technical and analytic skills
  • Good OO development skills
  • Strictly adhered to quality and security
  • Skills and knowledge in PKI is an asset
  • Solution driven & problem solving oriented
  • Proactive attitude
  • Good team player and positive attitude in a challenging environment
  • Strong communication and writing skills 
  • Foster team work and collaboration
  • Fluency in French and English, both oral and written

Permanent contract based in Capellen – Luxembourg. Interested candidates are invited to send their application along with a CV by e-mail to: jobs@luxtrust.lu.

Quality Assurance Engineer (m/f)

In the development of our projects, the Quality Assurance Engineer is the key person who ensures that the service produced is build following the requirements, with a high level of quality.

Missions:

  • Performing review and assessment activities related to the verification and validation of project /service and product quality;
  • Designing software solutions by interacting with stakeholders to understand requirements;
  • Driving application demo preparations in collaboration with Business Analyst;
  • Adhering to quality standards, regulatory requirements and company policies. Ensure that all security policies are followed and Architecture’s best practices applied;
  • Quality Assurance of product developing and executing backend and frontend tests;  All types of quality assurance: smoke, regression, integration testing;
  • Tests should be at least manual, nevertheless, the QA Engineer must focus on automation tests, and transforms manual to automated test when possible.
  • Ensuring and taking responsibility for product delivery & releases quality, giving valuable feedback to Service Managers;
  • Providing full life-cycle capability for projects accountable for - including interacting with service managers, collaborating with developers and business analysts, and training and providing point of escalation for app support staff;
  • Communicating with teams on daily basis;
  • Driving UAT sessions;
  • Synchronize with colleagues from IT / CSD to ensure Family & Friends run smoothly.

Required skills: 

  • University degree in Engineering or Computer Science preferred;
  • Ability to write or understand Bash, HTML/XML, SQL, JavaScript<>TypeScript, Java;
  • Previous experience using Jira Jenkins, Confluence.

Specific profile:

  • Experience in test design, risk management, defect management with a strong background in security;
  • Solid knowledge of manual and automated software testing;
  • Experience writing test documentation;
  • Hands on experience testing on the main software platforms: Web, Windows, Linux, iOS, OSX, Android;
  • Familiarity with the following technical stack used in our Quality Assurance processes: Selenium, Postman, Rest Assured, Serenity BDD, Mocha, Jasmine, Protractor, Karma;
  • Proven relevant commercial experience in system, integration, regression, performance, stress, functionality, upgrade and installation testing;
  • Previous experience testing PKI/Banking/Mobile/Web applications;
  • Experienced in QA with ISEB/ISTQB certification or similar experience;
  • Expected to be able to liaise with developers and assess their test automated scripts;
  • Intermediate SQL level;
  • Comfortable with working in a fast paced Agile environment;
  • Experience in Scrum methodology;
  • Fluent English, French;
  • Proactive attitude.

Permanent contract based in Capellen – Luxembourg. Interested candidates are invited to send their application along with a CV by e-mail to: jobs@luxtrust.lu.

Junior Mobile Software Engineer – Android (m/f)

Roles and Essential Activities:

You have experience and are talented in Android development.

Required skills:

  • Mobile Swift or Kotlin/Java
  • Cocoapods/Package Manager or Gradle
  • Xcode or AndroidStudio
  • OO, MVVM, MVP architecture and framework
  • Common external libraries (REST, Lottie, JSON Mapper, Firebase, etc..)
  • Jira / Confluence
  • Scrum / Agile
  • Standard SQL
  • Git
  • As an asset :
    • Objective-C
    • Java server programming
    • Hybrid mobile development (Xamarin, ReactNative, Flutter or other)
    • Knowledge in PKI
    • UI/UX interest and curiosity

Missions:

  • Implementing, maintaining native mobile application matching the current market standard leaded by Apple and Google
  • Object-Oriented philosopher with experience understanding and applying OO design patterns MVP, MVVM.
  • Anticipating Apple and Google changes, beta and store constraint.
  • Manage source code and build of multiple applications and testing tools with a continuous development pipeline.
  • Creating secure, scalable, available, and reliable innovative solutions across domains, channels, and mobile devices.
  • Propose and implement interesting UX/UI concepts matching user expectation on the specific platform.
  • Support and consultancy upon customer request
  • Helpdesk level 3 including problem solving management.
  • Working with a QA team to ensure high quality applications. This will include your own testing, specification and Unit/UI testing.
  • Documentation of software, creation of manuals.
  • Application performance and security tuning.

Specific Profile:

  • Bachelor or Master degree in Computer Sciences
  • Accountable
  • Strong technical and analytic skills
  • Curiosity of the mobile market and all the changes required by Google
  • Strictly adhered to quality and security
  • Solution driven & problem solving oriented
  • Proactive attitude
  • Good team player and positive attitude in a challenging environment
  • Strong communication and writing skills
  • Foster team work and collaboration
  • Fluency in French and English, both oral and written is an asset

Permanent contract based in Capellen – Luxembourg. Interested candidates are invited to send their application along with a CV by e-mail to: jobs@luxtrust.lu.

Junior IT Security Officer (m/f)

Main mission:

Contribute to improve IT security controls effectiveness, increase ISMS process maturity and keep IT risks exposure under accepted level by assisting the Chief Information Security Officer in its missions

Essential activities:

  • Lead Security Operation activities such as vulnerability management; threats monitoring; threat prevention (phishing tentative, SIEM alerts) and log review. Improve threat detection capabilities by reviewing SIEM use cases on a regular basis in closed collaboration with our SOC services.
  • Provide Information Security advisory to both IT and Business units by assisting Legal, compliance and CSD teams in due diligence exercises, new process flow or use cases and any security questions. Lead supplier due diligence assessment for the security aspects.
  • Identity and access management: review on a regular basis access rights for physical and logical access.
  • Maintain and improve ISMS documentation based on knowledge of best practices, regulatory requirements and specific needs of LuxTrust. Lead procedures development and maintain it on annual basis. Participate to the Policy/Standards document review.
  • Directs an ongoing, proactive risk assessment program for all new and existing systems in our corporate environment and ensure that effective controls to manage these risks are in place against the company’s goals and business processes.
  • Assist the IT team in performing risk assessment related to technology implementation:
    • Perform research and coordination with Engineering to drive security
    • Perform research and recommendation of appropriate security protection products and services, such as log management, security event management, and intrusion detection
  • Lead penetration-testing campaign on corporate environment. Define pen-testing scope, prepare and coordinate pen-testers activities, review pen-testing results with IT department and lead recommendations action plan.
  • Participate in Audit ISO27001.
  • Contribute to security awareness annual program.
  • Implements security improvements by assessing current situation; evaluating trends; anticipating requirements; evaluation security incidents.

Specific profile: 

  • Bac +5 or equivalent experience
  • Knowledge in Information technology / Information Security / System engineer with security mindset (3 to 5 years of experience)
  • Skills and knowledge of IT, networks and Information security business
  • PKI knowledge is an asset
  • Strong analytical skills to analyse information security requirements and relate them to appropriate controls
  • Organized, responsive, accountable and highly thorough of problem solving oriented and solution driven
  • Experience in developing, documenting and maintaining policies, processes, procedures and standards
  • Prior security audit experience would be an asset
  • Knowledge of and experience in understanding documentation and regulatory compliance requirements
  • Ability to synthesize
  • Proactive attitude
  • Good team player and positive attitude in a challenging environment
  • Strong communication and writing skills
  • Foster team work and collaboration
  • Fluency in French and English, both oral and written

Permanent contract based in Capellen – Luxembourg. Interested candidates are invited to send their application along with a CV by e-mail to: jobs@luxtrust.lu.

Client Account Manager (m/f)

Activities:

  • Ensure rigorous support activities follow-up and resolve customers opened issues
  • Help in the organisation of:
    • Timely account meetings for large accounts
    • Customers monthly workshops for new services, solutions and SLAs
  • Handle client information and consulting requests (can leverage marketing support)
  • Coordinate with IT to ensure maintenance
  • Coordinate with Professional Services to ensure optimal qualification of Customer’s requests and their related LuxTrust’s responses
  • Own problem management, if and when applicable
  • Negotiate customer conflict resolution, if applicable
  • Provide client’s feedback to sales / marketing / engineering / management / business-analysis functions:
    • Market intelligence / competitor’s initiatives
    • Up-sell opportunities
    • Service / solution improvement ideas
    • Situations requiring management attention
  • Maintain (adaptive and evolutive maintenance) clear and complete communication channels with customers e.g. make sure customer related distribution lists are up-to date
  • Ensure that contractual notifications (see contracts library) are timely sent to Application Providers and RAs 
  • Promote published best practices and help customers to improve their LuxTrust implementation
  • Ensure that customers are regularly kept informed of roadmap evolutions
  • Take care of contract renewal
  • Ensure financial offers and financial reporting for existing customers

Missions:

  • Build, maintain, and be accountable for strong and long-lasting relationship with existing clients
  • Serve as the lead point of contact for all customer account management matters and act as client’s first level escalation level (after Customer Care involvement)
  • Ensure a high level of customer satisfaction
  • Identify upsell opportunities
  • Make sure clients are aware of roadmap evolutions and timely implement upgrades
  • Make sure clients adopt implementation best practices
  • Ensure that LuxTrust meets its contractual obligations towards RAs and Application Providers
  • Ensure proper financial follow-up of existing contracts
  • Collect customer’s feedback and satisfaction level in order to ensure that this is known and followed up within LuxTrust
  • Directly contribute to profitable revenue growth
    • Help penetrate international market with LuxTrust’s core business
    • Meet or exceed bookings goals
    • Provide up&cross selling with accurate proposals and quotations
    • Review own Account Management performances, aiming at meeting or exceeding company’s targets

Specific Profile:

  • Bac + 5 or similar experiences
  • Demonstrates strong empathy to delivering good quality of services to customers, at any time
  • Demonstrates a positive “problem-solving” attitude and thrives for rapidity and efficiency
  • Likes working with clients and partners and get them satisfied
  • Works in autonomy and demonstrates constant initiative and proactivity
  • Has deep understanding of the technologies used by LuxTrust
  • Has experience in working with partners and subcontractors
  • Addresses challenges with a positive and constructive mindset
  • Be creative and suggests improvements
  • Can work under stress conditions
  • Willing to help LuxTrust expand internationally
  • Has strong verbal and written communication skills (French, English, other languages are assets)

Additional training:

  • LRA officer training
  • PSF Awareness training
  • Security Awareness training

A permanent contract based in Capellen (Luxembourg) or (Paris – France). Interested candidates are invited to send their application along with a CV by e-mail to: jobs@luxtrust.lu.

Systems Engineer (m/f)

Missions:

  • System deployment, monitoring, administration and maintenance (clients and corporate)
  • Cloud architecture and operations
  • Be on stand-by for emergency technical interventions
  • Analyzing and solving issues
  • Log management and review on multiple levels
  • Proactive work log and task-specific reporting to the Operations Manager
  • Technical support and consultancy upon customer request
  • Carrying out other duties as assigned

Required skills:

  • Specific profile:
    • Rigorous and methodic
    • Strong technical and analytic skills
    • Strong knowledge of networks and security
    • Strictly adhere to quality and security
    • Good documentation skills
  • Compulsory Training:
    • PSF Awareness training o Security Awareness training
    • LRA officer training
  • Additional training:
    • ISO 20000: Conceptual and working knowledge
    • ISO 27001: Working knowledge and contribution to an ISMS
    • Maintaining Windows and Linux servers
    • Cloud computing o Containerization
    • Complementary training as required
  • Access levels (in the light of separation of duties and least privilege):
    • RAO Management
    • Key ceremony witness and manager
    • HSM credentials
    • Access to production data

Permanent contract based in Capellen – Luxembourg. Interested candidates are invited to send their application along with a CV by e-mail to: jobs@luxtrust.lu

Compliance Officer (m/f)

Missions:

  • Ensure compliance with applicable regulatory requirements, laws and industry standards (eIDAS, GDPR, PSF, CA/Browser Forum, PSD2)
  • Management governance and compliance practices and procedures 
  • Assist the implementation/monitoring of controls to secure LuxTrust assets
  • Coordinate internal & external audits

In detail:

Compliance (70%):

  • Regulatory & legal watch on industry standards in order to recommend ways to adapt & update LuxTrust processes, procedures, and audit preparedness activities
  • Acts as a supporting point of contact for external and internal related audits
  • Managing communications between audit partners (external and internal parties)
  • Monitoring & managing audit action plans as well as reporting: document requests & audit findings/remediation status/feedback on management response for recommendations/tracking-progress follow-up, etc.
  • Performs periodic reviews and compliance controls to ensure continuous adherence to company policies and applicable regulations
  • Assists in developing and monitoring remediation plans
  • Advisory role in projects to assess compliance requirements
  • Management of AML procedures and controls

Risk Management (20%):

  • Assists in the identification of potential compliance/security exposures that currently exist or may pose potential threats
  • Regularly updates metrics, tracks remediation progress and demonstrates control maturity and effectiveness
  • Conducts third-party compliance assessments and documents gap analysis results
  • Coordinates with data owners to ensure accuracy and completeness of sensitive company information
  • Evaluates the adequacy and effectiveness of safeguards protecting sensitive company information
  • Identify anomalies or suspicious patterns of activity
  • Monitors compliance/security blogs, articles, and reports to keep up to date on the latest compliance/security risks, threats, and technology trends and recommends ways to incorporates information into processes, procedures, and audit preparedness activities.

Process Improvement (10%):

  • Monitors & assists in developing new controls inventory, performing gap-analysis, and documenting remediation action plans
  • Evaluates and updates policies, procedures, and standards to ensure alignment with applicable compliance/security control requirements
  • Drives process changes across the organization and acts as Subject Matter Expert (SME) for all compliance related questions
  • Develops process flows, technical diagrams, and control narratives for complex environments in the objective to provide inputs for asset/risk classification

Carrying out other duties as assigned

Specific Profile:

  • Bac +3 or equivalent experience
  • Strong analytical skills to analyse compliance/security requirements and relate them to appropriate controls
  • Experience in developing, documenting and maintaining policies, processes, procedures and standards
  • Prior audit, compliance or governance experience
  • Knowledge of and experience in understanding documentation and regulatory compliance requirements
  • Experience in the following areas is preferred: PKI, audits, security, risk assessments, information governance and privacy
  • Fosters teamwork and collaboration
  • Problem solving oriented
  • Solution driven
  • Positive mindset
  • Rigorous and methodic
  • Strong communication and writing skills
  • Ability to synthesize
  • Fluency in French and English, both oral and written

Additional training:

  • ISO 20000 - 9001
  • LRAO officer training
  • PSF Awareness training
  • Security Awareness training

A fixed-term contract of 12 months based in Capellen – Luxembourg. Interested candidates are invited to send their application along with a CV by e-mail to: jobs@luxtrust.lu.

Junior Legal Counsel (m/f)

Role:

The Junior Legal Counsel shall work closely with the Senior Legal Counsel for all legal matters at LuxTrust. The job holder has the opportunity to learn and evolve in a challenging legal domain, working with the Senior Legal Counsel on a wide range of legal topics, such as commercial, corporate, procurement activities, data protection (including compliance matters, GDPR), cybersecurity, business development deals and transactions. The Junior Legal Counsel will enhance activities of LuxTrust on national as well as international basis, and shall follow relevant regulatory evolution, which might affect LuxTrust’s business compliance.

Primary responsibilities:

The Junior Legal Counsel shall be involved in all projects and matters related to, among others:

  • Trust Services & Solutions provided by LuxTrust (digital identity, authentication services, signature and other trust services, digitalisation of processes, etc.)
  • Observe contract follow-up and administration; keep contact with business partners on contract execution
  • Legal advice pertaining to and participation in cybersecurity projects, data protection and data management matters
  • Support Sales and Pre-sales activities as required
  • Follow regulatory evolutions and trends especially with regard to compliance to data-privacy regulations, as well as to all other national and international rules applicable to LuxTrust’s business (among others: PSF, GDPR, eIDAS, AML, PSD2, etc.)
  • Liaise with specialised outside legal advisors when necessary
  • Provide assistance to LuxTrust’s affiliates and subsidiaries on corporate and commercial legal aspects as requested

Competencies:

  • Capability to work in an accurate and organised manner with proven attention to detail
  • Flexibility and team-spirit
  • Good interpersonal relations and communications skills (written and oral)
  • Good time management and priority setting skills
  • Proactive approach, can-do mentality and ability to work autonomously

Qualifications & experience:

  • Master degree in Law
  • Two years of post-qualification experience in a law firm or legal department of a company would be an advantage
  • Experience in the technology/IT sector would be an advantage
  • Ability to work in the EU
  • Computer literacy (Word, Excel, PowerPoint)

Other key requirements:

  • Fluency in English and French are required. Additional European languages are considered an asset.

Please note that in order to comply with our regulatory requirements an extract of the criminal record is requested upon entry into service.

A fixed-term contract of 12 months based in Capellen – Luxembourg. Interested candidates are invited to send their application along with a CV by e-mail to: jobs@luxtrust.lu.