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Beware of fraudulent messages imitating LuxTrust

Some phishing attempts via telephone or email are currently ongoing. Please do not disclose your LuxTrust codes or credentials to anyone. LuxTrust will never ask you such information. When in doubt, please contact us at +352 24 550 550 or at questions@luxtrust.lu.

ACCESS TO MY MYLUXTRUST ACCOUNT

Security code

If you have lost access to all of your devices and want to access your MyLuxTrust account, please contact our Customer Service Desk at (+352) 24 550 550.

An agent will provide you with a security code after identifying you. You will receive it to the email address your provided during your initial order.

Once you have your security code, click on "Use my security code". Then, you will have to enter your USER ID, password and the code received by email in order to access your LuxTrust account.

USE MY SECURITY CODE
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