Order my product for private use

Are you a LuxTrust digital identity user (Token, LuxTrust Mobile app, Scan or Smartcard holder)?

If yes, you probably do not need to order a new device. To check which of our partners supports your device, please click here.

If yes, but you need another device, please select the Face-to-face identification mode. Since you are already identified by one of our partners, you just have to send to the respective partner the signed order form and required documents to get the order validated. You are no longer required to come to our premises or those of our partners to get physically identified. Click here to check our partner network.

New customer?

Before placing your order, make sure your selected device is supported by our partners and it is adapted to your needs (e.g. connect to web banking, MyGuichet, pay your VAT etc.). To check which of our partners supports your device, please click here.

During the ordering process, you have to get identified either Face-to-face, at our premises or those of our partners, or online, by video. Click here to check our partner network.