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User menu (EN)
  • My LuxTrust
    • My certificate
      • Activate
      • Renew
      • Expired certificate
      • Reactivate
      • Suspend
      • Revoke
      • Test my certificate
    • Password, PIN, secret image
      • Forgotten password
      • Change my password
      • Forgotten or blocked PIN
      • Change my PIN
      • Change my secret image
    • My account
      • Unblock my account
      • Security code
      • Resend my SMS codes
      • Reprint my initial codes
      • Manage my products
      • Delete my account
    • My mobile app
      • User guide
      • App Store
      • Google Play
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Service unavailability

Since 3:20 pm, some of our services, including authentication, have been unavailable due to a technical incident. The cause has now been identified. We would like to reassure you that this issue has no impact on the integrity of our systems, customer data, or the security of transactions. Our teams are fully engaged and working to restore services as quickly as possible.